Frequently asked questions
Are there any extra charges if I cancel during my trial?
No. If you cancel or turn off auto-renewal before the end of your trial period, the subscription will not renew and will end when your trial ends.
What is included in the trial?
During the trial you will get access to all courses, workbooks, guides and other content. You get everything, for nothing.
What's included in the 5 course bundle?
For a one-time payment, you get:
- Access to all online courses
- Certificates that you can add to your LinkedIn profile
- Access to invite-only webinars and events
- Playbooks, resources, and guides
- Partner perks
- Premium Support
Will I be able to get certified during my trial?
No, certificates are not included as part of your trial. Course completion certificates are sent automatically on the successful completion of the course and course examination to learners with an active, paying subscription. You’ll be able to earn certificates after your trial period ends and your paid subscription starts.
Will certifications be visible on my LinkedIn?
Yes! Once you complete your course(s) and pass the final exam(s), you will be sent your certificate(s). Course certificates can be added to your LinkedIn profile under 'Licenses & certifications'.
What are the payment options available?
Most major credit cards and debit cards are accepted. If you need an invoice to pay by wire, please message our customer success team via chat for options.
I'm a PR.co customer. Are there any discounts for me?
Yes, we have generously reduced the subscription rate for existing PR.co customers. Please talk to your Account Manager for access.
Are there any discount for students?
Absolutely. Send an email from your university email address to this address, and we'll grant you access to our Student Program.
You can cancel at anytime and the subscription will stop at the end of the billing month. When you cancel in a running month, you will still have full access to all content until the end of the billing month. We do not offer refunds.
Do I get access to new courses too?
Absolutely. We will launch new courses regularly. All paying students will instantly have access to new courses as they are added.
Do you have special packages if I want to enroll my entire team?
You rock for thinking about giving your team access to Pioneer Academy! This is an incredible perk for marketing and communications pros, your team will love you for it. Please schedule a chat with us to discuss your needs.